Get in touch with us
If something is broken, confusing, or just missing, we would rather hear it than not. FITXP is a small team, and messages go to a person rather than a queue.
Check the support page first
The support page covers the questions that come up most often — subscriptions and billing, restoring a purchase, deleting your account and your data.
Email us
For anything else, write to hello@fit-xp.com. If it is a bug, the three things that help most are what you expected to happen, what happened instead, and roughly when.
Tell us what you want built
Feature requests genuinely shape what gets worked on next. If the app is missing something you need in order to manage your blood sugar, that is worth an email.
WORTH KNOWING
- Your data is yours, always. You can read back everything you have logged even if your subscription lapses.
- For anything clinical — medication, insulin, or your HbA1c targets — speak to your doctor. FITXP estimates, it does not diagnose or treat.